Auto BCC

The Auto BCC feature enables you to specify an email address, which will be automatically included as a BCC address on any emails that LaunchBay sends to clients.

This article will explain how to set up an Auto BCC email and provide examples of configuring it.

How to Configure Your Auto BCC Email

From your account's Settings page, select the Integrations tab and click the dropdown toggle for "Auto BCC." Then, enter the email address you'd like to BCC on all emails LaunchBay sends to clients and click "Save."

Ways to Use Auto BCC

The primary benefit of configuring an Auto BCC address is logging all communication LaunchBay sends to clients in an external software tool or shared inbox.

Examples of how you can use Auto BCC include:

• CRM Software - Most CRMs provide an email address, which saves a copy of those emails directly in your CRM when added to emails as a BCC. By entering this address as your Auto BCC email, messages LaunchBay sends to clients will appear in their associated contract records in your CRM. Below are instructions for finding your BCC address in some of the most popular CRMs:
  • Hubspot
  • Salesforce
  • Pipedrive
• Shared Inboxes - By configuring your account's Auto BCC to the email address of a shared inbox, you can provide your team a centralized location to view records of all communications sent to clients and search a specific client's email address to view all emails LaunchBay sent them.
• Zapier Integrations - Zapier's built-in "New Inbound Email" trigger allows you to initiate a Zap whenever a new email is sent to the address they provide. By adding this email as your LaunchBay account's Auto BCC address, you can create Zapier workflows that automatically send a copy of client emails from LaunchBay to any of the thousands of software applications you can connect to Zapier.